ACTIVE VOICE TELANOPHY
TeLANophy, from Active Voice, is the essential link between two of your most valuable
business tools - your telephone and desktop computer. Using a Microsoft Windows interface, it brings calls and messages to the desktop and makes managing them as easy as clicking a mouse. Instead of listening to them one-by-one on the telephone, you can handle multiple calls or multiple messages on screen at the same time and work more efficiently than ever before.
TeLANophy organizes all types of messages into a universal mailbox, making them easier for you to manage. You can control all voice, fax and e-mail from one place, and you have the flexibility to access them from anywhere. All your messages are as close as the nearest telephone or networked computer.
CALL MANAGEMENT
Telephone traffic and how you handle it is critical to your success, regardless of the size of your company. TeLANophy's call management applications direct this traffic by managing calls on-screen and overcoming the limitations of the typical desktop telephone.
ViewCall Plus - Manage multiple calls as they arrive and assist important callers immediately - even when you're already using the telephone.
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Manage multiple calls quickly and easily. |
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Take calls in any order. |
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Selectively transfer calls to your voice mailbox or another extension. |
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Prioritize calls by identifying callers and reviewing their database records. |
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Monitor messages as they're being recorded. |
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Pull callers out of voice mail. |
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Reduce time spent on each call by accessing caller records instantly. |
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Dial contacts directly from the personal information manager (PIM). |
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Return calls from the call log with a few mouse clicks. |
UNIFIED MESSAGING
Managing all your messages is simple - if you have the right tools. TeLANophy's modules are the perfect combination of tools that enable you to control voice, fax and e-mail in one place.
ViewMail - ViewMail makes all your voice and fax messages available at a glance and lets your sort them in any order.
ViewFax - ViewFax makes manually sending and receiving faxes obsolete. It manages both inbound and outbound faxes right from your desktop PC, making fax communications faster, easier and totally confidential.
E-Mail Integration - The E-Mail Integration package gives you 24-hour two-way access to e-mail messages - without a laptop or modem connection.
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Check all voice mail and fax messages on screen in one easy-to-use window. |
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Access messages in any order and much more quickly and easily than on the telephone. |
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Check your e-mail messages from any touchtone telephone and listen to them via text-to-speech conversion. |
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Reply to e-mail messages with a voice mail or e-mail message. |
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Send your e-mail to any fax machine. |
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Find out about e-mail attachments and listen to text or WAV files associated with any e-mail message. |
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View incoming faxes on screen before printing them and redirect them to other subscribers. |
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Fax any Windows document to many people at once right from your PC. |
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Send documents from your fax-on-demand library to any recipient directly from your PC.
TeLANophy brings order to the chaotic world of communications, helping you manage information rather than letting it manage you. It improves productivity sensibly and makes communications easier rather than more complex. And it enables you to take charge of your telephone calls and messages,dramatically improving the way you communicate and the way you work. |
For further information e-mail Tri·Com Incorporated, or call us at
1-800-Buy-Phones
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